Shipping Policy
At TrendyApparell, we are committed to providing you with the best shopping experience possible, from the moment you place your order to when it arrives at your doorstep. We aim to deliver your products as quickly and safely as possible, ensuring that you receive your purchases in top condition.
This Shipping Policy will provide you with all the details you need regarding our order processing times, shipping methods, fees, and other important information related to your order.
Order Processing Time
We take great care in preparing each order and aim to process all orders as quickly as possible. Our order processing time is typically 2 to 4 business days, from Monday to Friday, between 7:00 AM to 6:00 PM Central Time (CT). Please note that orders are processed only during business days, so any orders placed over the weekend or on holidays will be processed the following business day.
Order Cut-Off Time
To ensure that your order is processed on the same day, please place your order before our cut-off time of 06:00 PM Pacific Time (PT). Orders placed after the cut-off time will be processed the next business day.
Shipping Time & Delivery Estimates
Once your order has been processed, we will ship it to the address you provided. We aim for delivery to take between 7 to 15 business days from the time your order is shipped, depending on the shipping method and delivery area.
Our standard shipping hours are from Monday to Friday, between 7:00 AM to 6:00 PM Central Time (CT). Please note that shipping times may vary based on the destination, and unforeseen circumstances may sometimes cause slight delays in delivery.
Shipping Areas
Currently, TrendyApparell only ships to addresses within the United States. We do not offer international shipping at this time. However, we’re continually working to expand our service areas, and we hope to offer international shipping in the future.
Shipping Methods
To provide you with the best service, we use the following reputable carriers for all our shipments:
- FedEx
- UPS
- USPS
These carriers will handle your orders, ensuring safe and reliable delivery to your address.
Shipping Fees & Free Shipping
- Orders Over $199: Enjoy free shipping on all orders over $199. No extra shipping fees will be applied at checkout.
- Orders Under $199: For orders under $199, a $7.99 shipping fee will be added at checkout.
We believe in transparent pricing and aim to ensure that our shipping charges are affordable while maintaining quality service.
Tracking Your Order
Once your order has been processed and shipped, you will receive a tracking number from one of our trusted carriers. You can use this number to track your order’s status online via the carrier’s tracking page.
Please allow up to 24 hours for tracking information to update after your order has been shipped.
Shipping Restrictions
Please be aware that we currently only ship to residential addresses and business addresses within the United States. We do not offer shipping to P.O. boxes, military addresses (APO/FPO/DPO), or international locations.
Additionally, some items may be restricted from shipment due to size or other restrictions imposed by our carriers or local laws. If your order contains restricted items, we will contact you immediately to resolve the issue.
Sales Tax
Sales tax will be charged at 5% on all orders shipped within the United States. This is a standard sales tax applicable to the purchase price of your order, and it will be calculated automatically at checkout.
Delivery Problems
At TrendyApparell, we make every effort to ensure that your order arrives on time and in excellent condition. However, in the rare event that your delivery is delayed, damaged, or lost during transit, we encourage you to reach out to us promptly at [email protected].
Once notified, we will work with the carrier to resolve any delivery issues and ensure that your order is delivered as quickly as possible. If we confirm that your order is lost or damaged, we will guide you through the steps for a replacement or refund.
Damaged or Lost Items
If your order is damaged during shipping or is lost in transit, please notify us within 7 days of delivery. We will work with our shipping carriers to resolve the issue. For damaged products, we will arrange for a replacement or issue a full refund.
To ensure a smooth resolution, please provide the following when you contact us:
- Photographs of the damage (if applicable)
- Your order number
- A brief description of the issue
Once we verify the issue, we will either process a replacement or issue a full refund, depending on your preference and product availability.
Handling Charges
We take great care in packaging and handling your order to ensure that it arrives safely and in excellent condition. However, there may be a small handling charge included in your shipping fees for the packaging and processing of your order. These fees are standard and necessary to cover the costs of providing quality packaging materials and ensuring your products are well protected during transit.
Returns & Exchanges
We understand that sometimes things don’t work out as expected, and we want to make the process of returning or exchanging your item as simple as possible. Please refer to our Returns & Refund Policy for more details on how to return or exchange your purchase.
- Return window: You have up to 30 days to return items that are unused and in original condition.
- Exchanges: If you need a different size or color, we offer exchanges within 30 days of purchase.
For more information on our return and exchange process, please visit our Returns & Refund Policy.
Contact Information
For any questions regarding our shipping policy, tracking your order, or any other shipping-related inquiries, please feel free to contact us at:
Company Name: 225 Luxe Shoe Co. LLC
Company Number: LC1790056
Address: 3505 Park Ave, Saint Louis, Mo, 63104, Usa
Email: [email protected]
Phone: +1 (347) 560-1361
Business Hours: Monday – Friday 7:00 am – 6:00 pm (Central Time, CT)
Response Time: Our customer service team typically responds within 12 hours during business days.
We appreciate your trust in TrendyApparell, and we’re committed to providing you with fast, reliable, and hassle-free delivery of your Nike shoes and other products. Thank you for choosing us!